We began implementing new services to better serve you and your pet during the pandemic:

​Telemedicine
Curbside Services
Free Daycare
 Weekly Deliveries
Texting
Online Pharmacy
Our lobby is now open.  Proper masking is required until June 12th.  We will continue to offer curbside services for clients who wish to participate even after COVID-19.

CHECK-IN & CURBSIDE SERVICES

  • ​If you are feeling sick or displaying symptoms of COVID-19, we ask that you have a healthy family member bring your pet to their appointment or utilize our Medici telemedicine services.
  • When you arrive at the hospital, please text or call us at 270-384-6113 to check-in.  ​
    • Have your parking spot # ready and what vehicle you're driving.​​
  • A technician or customer service rep will then come out to retrieve you and or your pet for their appointment or check you out for your medication/ food refills, if you choose curbside for your visit.  You are free to enter our hospital at any time with a properly worn mask.
  • We also ask that you fill out your pet's history/exam questions online prior to the appointment time to help us expedite your visit!

IN-EXAM ROOM APPOINTMENTS

Our lobby is open at this time.  All clients are required and must be able to wear a mask over both their nose and mouth the entirety of their visit until June 12th, 2021.  Any client unable to adhere to these in-hospital procedures will be asked to participate instead via curbside services.

You may check in for your pet's exam appointment from your vehicle via text or phone call or enter our lobby to check-in with our front desk team members.  

We also ask that you fill out your pet's history/exam questions online prior to the appointment time to help us expedite your visit!

If extensive testing or therapies are needed for a pet beyond their exam, we may ask you to either return to the lobby or your vehicle to wait for results or to admit/drop off your pet for the remainder of the day.

TELEHEALTH

Virtual visits are available to all clients.  Consultations can be provided via text and / or video chat via Medici.  
​To utilize this service, please download the Medici app through your Google Play Store or Apple App Store.  Once you download the app, you can find us by using the code: VXTMWQMDPG

HOME DELIVERY

During COVID-19 we began offering limited home deliveries, upon request, for medication and food refills and an online pharmacy!  Please take advantage of home delivery by calling or texting the office at 270-384-6113 or select 'in-house refill' below and specify home delivery.  Direct shipping and auto-shipping of products is available from our online pharmacy!

PAYMENT

All payment for rendered services is due at the time a patient is picked up or discharged from the animal hospital.
If you have any questions about your pet's health or our updated business protocols, please do not hesitate to call our text us.