We’ve implemented new services to better serve you and your pet during this uncertain time:

​Telemedicine
Curbside-Only Service
Free Daycare
 Weekly Deliveries
Texting

COVID-19 Policies and Procedures:

Our lobby is currently closed to the public.

  • ​If you are feeling sick or displaying symptoms of COVID-19, we ask that you have a healthy family member bring your pet to their appointment.  
  • Even with curbside-only services, we ask that all clients please wear a mask covering both your nose and mouth, if you are medically able, when speaking and interacting with our staff outside.  All staff members will be wearing masks.
  • ​We ask that everyone keep 6 feet apart to keep our clients and team members safe.  This includes clients waiting outside during the appointment. ​

CURBSIDE SERVICES & CHECK-IN

When you arrive at the hospital, please call or text us at 270-384-6113 to check-in.  A technician or customer service rep will then come out to retrieve your pet for their appointment or check you out for your medication/ food refills.

TELEHEALTH

Virtual visits are available to all clients.  Consultations can be provided via text and / or video chat via Medici.  
​To utilize this service, please download the Medici app through your Google Play Store or Apple App Store.  Once you download the app, you can find us by using the code: VXTMWQMDPG

HOME DELIVERY

During COVID-19 we are currently offering home deliveries on Wednesdays for medication and food refills!  Please take advantage of this service by calling or texting the office at 270-384-6113 or click below and specify home delivery:  ​

PAYMENT

All payment for services will be taken over the phone unless paying by check or exact change.
If you have any questions about your pet's health or our updated business protocols, please do not hesitate to call our text us.
We will try our very best to accommodate your needs over the phone.